A complete digital twin service lifecycle

From initial use case discovery through to long-term operation and continuous improvement.

A successful digital twin program requires a clear understanding of business outcomes, a pragmatic architecture, a robust implementation, dependable operation, and a feedback loop that keeps the twin aligned with the real world it represents. If you're just starting out, our Fast Start consulting offerings provide fixed-price entry points into this journey.

  • 01
    Requirements
    & Discovery
  • 02
    Design
    & Architecture
  • 03
    Implementation
    & Build
  • 04
    Deployment
    & Integration
  • 05
    Operation
    & Support
  • 06
    Review
    & Improvement
  • 07
    Training
    & Enablement

Stage 01Requirements & Discovery

Every digital twin should begin with a clearly articulated set of business outcomes, stakeholders, use cases and constraints.

Executive workshops

Align on vision, value drivers and success criteria with stakeholders.

Use case mapping

Identify, prioritise and value-map candidate use cases.

Current-state assessment

Audit available data sources, systems and 3D / spatial assets.

Capability gap analysis

Map needs against the DTC Capabilities Periodic Table and your existing stack.

Non-functional needs

Performance, scalability, security, privacy and compliance requirements.

Roadmap & business case

High-level delivery roadmap with an indicative value and cost case.

Fast Start: Discovery Day

A fixed-price, one-day executive workshop that delivers the core of this discovery activity.

Stage 02Design & Architecture

Once priorities are clear, the twin needs an architecture that fits the organisation's data, infrastructure and operating model.

Solution architecture

Data, integration, analytics, AI/ML, visualisation and user experience layers.

Information model

Ontology design - the "things", relationships and properties the twin will represent.

Data architecture

Ingestion, streaming, contextualisation, storage and time-series handling.

Integration design

OT/IoT systems, enterprise apps, BI tools and 3D / CAD content.

Deployment topology

On-premise, private cloud, public cloud or hybrid - with edge considerations.

Delivery plan

Estimation, sequencing and milestones tied to value targets.

Stage 03Implementation & Build

Implementation turns the design into a working twin.

Platform setup

Configuration across server, client and edge components.

Data integration

Ingestion pipelines from control systems, historians, IoT, engineering and enterprise platforms.

Twin modelling

Assets, processes and behaviours represented in the graph and time-series structures.

3D content prep

Convert CAD, BIM, point cloud or game-engine assets for use in the twin.

Custom extensions

Analytics, simulation, AI/ML and visualisation tailored to the use case.

UX & dashboards

Across browser, desktop, mobile, VR and AR clients.

Fast Start: Buildathon & POC Enabler

A one-day Buildathon for hands-on team training, then a five-day POC Enabler that delivers a focused, demo-ready twin for a single use case.

Stage 04Deployment & Integration

Moving from a proof of concept to a production-grade environment requires careful deployment and integration work.

Infrastructure as Code

Repeatable, auditable provisioning across all environments.

Containerised deployment

Across development, test and production landscapes.

Identity & access

Authentication, role-based authorisation and policy integration.

Network & edge

Firewall, gateway and edge connectivity for OT/IoT data flows.

Cutover & migration

Data migration, parallel-run strategies and go-live planning.

User onboarding

Training material, role-based guides and rollout support.

Stage 05Operation, Hosting & Support

Once live, the twin must be reliably operated and supported through its lifetime.

Managed hosting

Shared, dedicated or fully bespoke hosting configurations.

Self-hosted support

On-premise or your own cloud account, supported by our team.

Monitoring & alerting

Across server, client and edge tiers with capacity management.

Backup & DR

Backup, disaster recovery and business continuity planning.

Security operations

Patching, vulnerability scanning and incident response.

Tiered support

Self-service, email, web and phone support to match the SLO.

Stage 06Review & Continuous Improvement

A digital twin is a living system that evolves as the physical assets, processes and business priorities it represents change.

Service reviews

Periodic reviews against agreed KPIs and value targets.

Model & data quality

Accuracy assessments and data quality remediation.

Architecture review

Re-evaluate scale, scope and technology decisions as the twin matures.

Roadmap refresh

Re-prioritise new use cases, integrations and capabilities.

Cost optimisation

Optimise cost, performance and operational footprint.

Retire & archive

Decommission and archive use cases that have run their course.

Stage 07Training, Enablement & Advisory

Sustainable digital twin programs build capability inside the organisation.

Executive briefings

Strategy workshops for leadership and sponsors.

Practitioner training

Architect, developer and operator training programs.

Buildathons & sprints

Hands-on innovation sprints to translate ideas into demos.

Centre of Excellence

CoE setup, governance and operating-model support.

Independent advisory

Vendor-neutral technology and platform advisory.

Kickstarter bundle

Discovery, training and a focused proof of concept - bundled into one fixed-price engagement.

Ready to start - or accelerate - your digital twin program?

Talk to us about discovery, design, build, operate or review services tailored to your environment.